Privacy Policy

Privacy Policy 

At Breezy Point Villas, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or stay at our villas. Please read this policy carefully to understand how we manage your data.

Information We Collect

We may collect personal information from you when you interact with us via our website, email, or in person. The types of personal information we may collect include:

Personal Identifiable Information (PII): Name, email address, phone number, and home address when you make a booking or inquiry.

Payment Information: Credit or debit card details, billing address, and transaction history.

Booking Details: Dates of your stay, special requests, preferences (such as dietary or accessibility needs), and villa-specific preferences.

Travel Information: Flight details, passport information (if required for airport transfers or other services).

Other Information: Responses to surveys, reviews, or other feedback forms, as well as preferences for services such as airport transfers, babysitting, tours, and massages.

How We Collect Information

We collect personal information in various ways, including:

Directly from You: When you book a villa, contact us for inquiries, or sign up for services such as airport transfers or breakfast.

Automatically via Website: We may collect information through cookies, server logs, and similar technologies to improve your browsing experience, such as your IP address, browser type, and browsing history.

Third Parties: Occasionally, we may receive information from third parties such as booking platforms or travel agents when you make reservations through them.

How we use Your information 

We use your personal information for the following purposes:

To Provide Services: Process your booking, arrange amenities (e.g., floating breakfast, in-villa massage), manage payments, and offer any additional services you request.

To Communicate with You: Respond to your inquiries, provide booking confirmations, updates, and any other essential communication regarding your stay.

To Improve Our Services: Analyze guest feedback, website use, and preferences to enhance your experience and improve the quality of our villas.

For Marketing Purposes: With your consent, we may send promotional materials about new services, special offers, or upcoming events at our villas. You can opt out of these communications at any time.

For Legal Compliance: We may use your data to comply with applicable laws and regulations or for security purposes, such as fraud prevention or identity verification.

Data Sharing and Disclosure 

We value your privacy and will not sell or rent your personal data to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, cleaning staff, tour operators) to fulfill your requests. These providers are obligated to keep your information confidential.

Legal Requirements: If required by law or in response to valid legal requests, such as subpoenas or court orders, we may disclose your personal information.

Business Transfers: In the event of a merger, acquisition, or sale of Breezy Point Villas, your information may be transferred as part of the business assets.

Data Security

We take the security of your data seriously and implement appropriate technical and organizational measures to safeguard your personal information. These measures include:

Encryption: We use secure encryption methods to protect payment information.

Access Control: Personal data is only accessible to authorized personnel who need it to perform their duties.

Regular Audits: We periodically review our data processing practices to ensure compliance with this Privacy Policy.

However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.

Cookies and Tracking Technologies 

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files that are stored on your device when you visit a website. We use cookies to:

•Understand how visitors use our website.

•Improve website functionality and performance.

•Personalize content based on your preferences.

You can control or delete cookies through your browser settings. However, please note that disabling cookies may affect your ability to use certain features of our website.

Your Rights

You have certain rights regarding your personal information under applicable data protection laws, including:

Access: You can request a copy of the personal data we hold about you.

Correction: If your information is incorrect or outdated, you can ask us to update or correct it.

Deletion: You can request that we delete your personal data in certain circumstances, such as when it is no longer necessary for the purposes it was collected.

Objection: You have the right to object to the processing of your personal data for direct marketing purposes.

Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format, or request that we transfer it to another organization.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within the time frame required by law.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it. 

Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal data from a child without parental consent, we will take steps to delete such information as soon as possible.

International Data Transfer

As we are based in Bali, Indonesia, your personal data may be transferred to, and processed in, countries other than your home country. We will ensure that appropriate safeguards are in place to protect your data in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will notify you by updating the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions about this Privacy Policy, your rights, or how we handle your personal data, please contact us at:

Email: info.breezypointvillas@gmail.com

Phone: +62 82340686945

Breezy Point Villas, Nusa Dua, Bali, Indonesia

By staying at Breezy Point Villas or using our services, you consent to the collection and use of your information as described in this Privacy Policy.

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